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What is a Slack Alert?

A Slack Alert sends one or more Intent Signals to a Slack channel. Each channel can also have an Audience as a filter, so that only updates about certain sets of visitors or accounts go to that Slack channel.

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What do the Slack messages reps receive look like?

Note: there is quite a bit of message customizability, but the above is a “default” template.

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How do I create, edit, and delete Slack Alerts?

In order to use Slack Alerts, you’ll first need to connect your Slack workspace to Koala. Read more about the Slack integration.

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Intent Signal home

https://app.getkoala.com/goto/signals

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Create an Intent Signal

…by clicking “New Intent Signal” in the upper right.

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Read/Edit an Intent Signal

…by clicking on the Intent Signal in the middle.

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Delete an Intent Signal

…by clicking the ... menu within an Intent Signal.